27 Training Survey Questions Guaranteed to Get Feedback

In recent years we’ve witnessed a massive expansion in all kinds of offline and online training.

As education has become one of our top priorities, students, job seekers and employees looking to grow their knowledge and skills are constantly on the lookout for quality training, courses, and certification programs.

If you’re in the training business, you know that the competition out there is fierce. In order for trainees to choose your training, you need to find a way to stand out from the crowd and distinguish yourself from other training providers.

Especially if we know that the e-learning industry is projected to grow to $325 billion by 2025.

This is particularly true due to the fact that with training (as opposed to courses), people expect instant gratification. They need to see improvements or be able to apply new skills immediately after the training. Or else they might leave your program immediately after the first session.

That’s why you need to find out what they really think about your training and use that knowledge to improve it and make sure it meets their expectations. In other words, you need to run a training survey. To do so, you need to come up with the right training survey questions. And you need a survey maker that lets you turn those into a survey people actually want to take.

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Why you need to run a training evaluation

To improve any business process, product, service, course or training, you need to know what you’re doing well and which areas might need some improvement. Whether education and online training are your core business, or you’re running employee training programs and onboarding courses, obtaining actionable feedback about your training content is vital for any company or organization.

The best way to find out more about the quality and effectiveness of your current training programs is by running a training evaluation in the form of survey and asking all the right training questions. Here are some of the most common reasons why you might decide to run a training survey:

  • Learn what kind of training you should offer
  • Determine the effectiveness of currently offered training
  • Find out more about the trainee satisfaction
  • Evaluate the instructor effectiveness
  • Do pre-training and post-training assessment of skills

When to run a training feedback survey

Experience has shown that the best time to ask your training survey questions is immediately after the training session or course has been completed. Anyway, you shouldn’t wait for more than 24 hours to run a survey because you’d like to do a follow-up with learners while it’s still fresh.

In addition to the post-training survey, you might decide to ask a few questions before you create/organize the training as well.

Training survey question examples for your survey

There are two main types of training survey questions – pre-training and post-training.

Pre-training survey questions to ask

Pre-training surveys can help you identify the demand and get a clearer picture of what people expect from training like yours. In combination with eavesdropping to the latest industry trends online, it’s your best shot at offering training and course content people really need.

Here are two sample training survey questions you could ask:

1. What are you looking to get from this training?

Ok, if you’re one of the creators of the training, you certainly have an idea of what it’s main aim should be. But could you be wrong? Maybe your trainees or employees have different learning goals.

That’s why you should ask about their expectations before they start the training. This way, you can compare this answer to what they say after the training and realize which areas may need improvement.

2. What level of expertise do you expect from this training?

Before anyone enrolls in your course or signs up for your training, it’s important to make sure that the course materials you offer are relevant to them and their current level of expertise.

And this is a two-way street. Just like a beginner would be lost if you started throwing the most technical terms at them after the introductory “hello”, a more advanced user would find a beginner level training dull and a waste of time and money.

That’s why you need to make sure you’re offering the right training material and level to your users. This can be simply done by asking the training survey question above and offering simple answer options as shown in the screenshot below:

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Post-training evaluation questions to ask

After every training session, it might be a good idea to do a course evaluation. Here are some of the training survey questions you should consider asking to understand what kind of learning experience you are providing (of course, don’t use all of them in a single survey):

1. How many days in advance did you find out about this training?

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2. Were the training objectives clearly defined?

3. Were the topics covered relevant to you?

4. How well was the training structured?

5. Was the course content well organized and easy to follow?

6. Was the training content structure clear and logical?

7. How was the quality of the teaching?

8. What do you think of the trainer’s proficiency?

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9. Did the trainer provide relevant examples during the training?

10. Was the trainer able to answer all your questions and concerns?

11. How would you describe the training pace?

12. Did you have enough time allocated to complete the training?

13. Was the training interactive enough?

14. Were participation and interaction encouraged?

15. Were the training materials distributed helpful?

16. Did the multimedia used within the training make it easier to comprehend the topic?

17. Do you think the course was easy to progress through?

18. Did the training meet your expectations and learning objectives?

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19. After this training, do you feel comfortable handling the assigned tasks?

20. What did you like the most about the training?

21. What would you change about the training process?

22. How could this training experience be improved?

23. Was the course different to what you initially expected? If so, why?

24. How would you rate the training experience overall?

25. Would you recommend this training to a friend or colleague?

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How to create a good training feedback survey

Now that you know which training survey questions you can ask, it’s time to create your own survey or questionnaire. Here are some tips to help you along the way:

1. Identify the information you want to obtain

What is the main objective of your survey? What are you looking to learn? Which areas of your training do you want to get feedback on (instruction, materials, structure, etc.)?

Once you know the answers to the questions above, creating a good survey will be a breeze.

2. Keep the questions relevant and concise – ask only what’s necessary

With any kind of survey, you don’t want to overwhelm your respondents. Asking too many irrelevant questions will make people give up your survey halfway through.

That’s why you need to make sure all your training survey questions are super relevant and concise. Also, try to keep the number of survey questions reasonably low (don’t use all 27 questions given here).

3. Use the right survey creator

Sometimes, it’s not about the questions you ask – it’s about how you ask them. So, in addition to survey questions and tips above, you need only one more ingredient to create a perfect training feedback survey – a powerful and easy-to-use survey tool.

LeadQuizzes allows you to easily create beautiful surveys that actually get answered. You can go for ready-made survey template and customize it to fit your specific needs. If you want to get a bit more creative and boost survey responses count with a quiestionnaire from scratch, here’s what you need:

a) Straighforward, no-nonsense survey title

When learners and respondents see your survey landing page, they want to know why they should give you a couple of their minutes and what they’re getting from it. So, you don’t have to be poetic or original (unless it’s your style)!

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For example, check out this post-event feedback survey. Clearly state survey title and purpose: Training Evaluation Survey – Would you like to help us make future trainings better?

b) Create quiz questions

Your survey should consist of 8-10 questions – anything less is not enough feedback, anything more is daunting for survey participants and may result in few answers.

One way to boost your response count if to mix things up with different types of questions – some of the options include:

  • Close-ended questions – respondents pick one or multiple answers. We recommend this for training questions that can easily be quantified or if you are using a likert scale approach
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  • Open ended questions – respondents give you training course feedback in their own words. While this is a great way to get actionable and valuable feedback, don’t go overboard with these questions because the respondents might feel they require too much effort.
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  • Matching questions – respondents are matching a question or a statement with a word or image. While it may seem a bit abstract, if done well, this can be a great way to spice up your training survey questions and really gauge the atmosphere and learning experience.
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  • True and false questions – respondents are picking whether a certain statement is true or false.
Bonus: You can use conditional logic

Depending on the complexity of your training, your training survey questions can have an added bonus of logic branching and skip logic, allowing respondents to skip certain questions and move on to others based on their answers.

c) Optional – create a lead capture form and stay in touch

Before you conclude your course evaluation survey, you can also ask for learners’ contact information that allows you to stay in touch. Their emails can be a valuable source of post-training engagement, allowing you to send learners new training materials, inform them about future trainings and new courses, etc.

Conclusion

With a drag-and-drop survey builder, sleek design and dozens of integrations LeadQuizzes allows you to create well-designed, interactive training questionnaires and surveys that will help you assess and boost your training effectiveness.

However, LeadQuizzes is a versatile survey software that doubles as an exceptional tool for your training and course content, allowing you to create interactive and interesting educational quizzes!

You can test LeadQuizzes with a free 14-day trial – and we offer all-encompassing subscription plans that take into account all your business needs. So, let’s get to work – sign up and create your first training survey!