Jotform Review: Features, User Ratings, Pricing and More

If you are searching for a solid online form builder, you might have come across Jotform. Known for its extensive features and user-friendly interface, Jotform helps you create everything from simple contact forms to complex payment and registration forms.

In this Jotform review, we’ll dive into its features, user ratings and pricing. We will help you determine whether Jotform is the best online quiz maker for you or if you should consider other options.

While the tool is a decent solution, it’s also a good idea to explore Jotform alternatives to find more cost-effective tools, better customization options or integrations tailored to your workflow.

Comprehensive Jotform review

Jotform provides a user-friendly drag-and-drop builder for creating a variety of forms, including surveys, registrations, payments and more. Users can create professional-looking forms quickly and easily, without any programming skills.

The tool offers a simple way to start with a blank form, giving users full control to design forms from scratch. Its form designer also includes a form preview slider, showing you how your content will look on various devices before publishing.

Jotform provides an extensive collection of form widgets, including signature fields, payment integrations and social media embeds, giving you a lot of flexibility for customizing your forms.

Jotform review: Features

• Template library: The platform offers over 10,000 pre-designed templates, helping users start quickly and tailor forms to their needs.
• Customization and branding: Users can customize forms with their own branding, including logos and colors.
• Variety of form fields: The form builder offers a range of fields, including personal information, multiple choice, input tables, star ratings, file uploads, CAPTCHAs and date pickers.
• Payment integrations: Jotform supports direct payment processing within forms, helping you handle online transactions.
• Data management: The tool is equipped with features to manage, organize and analyze form responses, including exporting data in various formats (e.g. Excel, PDF).

Jotform integrations reviewed

The tool connects with various applications for more efficient data collection and management. Key integrations include:

• Cloud storage solutions: Google Drive, Dropbox, Box
• Automation platforms: Zapier, Make
• CRM systems: Salesforce, HubSpot, Pipedrive
• Payment processors: PayPal and Stripe
• Email marketing services: Mailchimp and ConvertKit

Jotform user reviews

Here’s how Jotform is rated on popular software review sites.

Here’s what users think about this tool:

Ease of use

The platform’s user-friendly interface facilitates rapid form creation – most users can create a new form in just a few minutes. The downside that some customers notice is that at the beginning it’s hard to find individual settings for each form. Once you learn where they are, you can set up the forms according to your vision.

Jotform lets multiple team members edit forms simultaneously. They can quickly share feedback and make adjustments, reducing the time needed to finalize forms.

Jotform support quality

Users can contact the support team by filling out a form available on Jotform’s website. They can also use their Help Center and search through FAQs.

Many users complain about the quality of Jotform support. Apart from the Enterprise subscription level, which offers priority real-time support, there is no live support for customers and the response times are too long.

Jotform review: Security aspects

Jotform emphasizes security, implementing multiple measures to protect user data and ensure compliance with various regulations. It uses 256-bit SSL encryption for data transmission, which is the industry standard for secure online communications.

Apart from that, Jotform is compliant with several important regulations, including: 

• GDPR (General Data Protection Regulation)
• HIPAA (Health Insurance Portability and Accountability Act) 
• and CCPA (California Consumer Privacy Act).

The tool offers two-factor authentication at login, adding an extra step to verify user identities and enhance account security against unauthorized access. For enterprise users, it supports Single Sign-On (SSO) options.

Jotform pricing review

Jotform has three pricing plans:

• Bronze: $34 monthly with 25 forms, 1,000 submissions and up to 100 payments
• Silver: $39 monthly with 50 forms, 2,500 submissions and up to 250 payments
• Gold: $49 monthly with 50,000 submissions, 100 forms and 500 payments
• Enterprise: Custom pricing with unlimited forms and payments

It also has a free version that is restricted to 100 monthly form submissions, ten payments and five active forms.

Are you now fully convinced that Jotform is the right tool for you? If you’re not sure yet, why not explore an alternative that is more targeted toward attracting qualified leads, and providing detailed analytics and insights?

LeadQuizzes: A Jotform alternative for more than just forms

LeadQuizzes is one of the best online quiz creators, helping you effortlessly produce interactive content for data collection and lead generation. It offers advanced analytics, smooth integrations and a user-friendly interface.

Our primary customers include marketing agencies, entrepreneurs, small businesses, social media managers and independent researchers. They leverage LeadQuizzes advanced customization features to create online tests, use it as assessment software or ask a variety of questions.

The tool features an intuitive drag-and-drop interface and an AI quiz generator, making it one of the easiest form builders available. You can create forms by entering prompts and letting the AI technology automatically build them based on your instructions. Then select your preferred quiz title or click “Generate More” to explore additional options. Customize the quiz according to your preferences, add your branding, and it’s ready to publish.

The platform supports a diversity of visually attractive quizzes. Your audience can engage with your brand while discovering insights about themselves or any other topic through such quiz types as:

• Trivia quiz
• Scored quiz
• Personality quiz
• Diagnostic quiz
• Buzzfeed-style quiz
• Lead generation quiz

LeadQuizzes features

• Drag-and-drop editor: The intuitive form builder facilitates form creation even for non-technical users.
• Content promotion features: Get more respondents by using promotion options like website popups, announcement bars, embeddable CTAs, optimized ad campaigns and exit intent popups. These options make it simpler to embed interactive quizzes that fit your site properly, ensuring fast load times and a smooth user experience.
• Skip logic: Make sure your content is relevant and engaging by creating quizzes that change based on user responses.
• Customization options: Tailor your quizzes to perfectly align with your vision. Modify colors, fonts, borders and opacity and easily add images or backgrounds. Incorporate various field types like dropdowns, checklists and more.
• Branding: No matter your plan, LeadQuizzes lets you replace its branding with your own logo or custom image.
• Analytics and insights: Track quiz performance with detailed metrics, such as views, completion rates and audience responses.
• Payment forms: Collect payments directly through forms thanks to LeadQuizzes integration with various payment processing services like Wufoo and Paperform.

LeadQuizzes integrations

The platform offers a variety of integrations that enhance its functionality, including:

• Email marketing platforms: ActiveCampaign, AWeber, Mailchimp, GetResponse
• CRM systems: Hubspot and Pipedrive
• Scheduling tools: Calendly
• Analytics and data management: Google Sheets and Excel
• Advertising platforms: Facebook Ads and Google Ads
• Automation tools: Zapier

LeadQuizzes user reviews

These are the ratings LeadQuizzes has on popular review sites.

Here are some users’ opinions about the tool.

Customer case studies are among the most compelling evidence of a tool’s effectiveness because they demonstrate how a tool performs in actual business environments. It makes them more relatable and credible.

Here are some stories of how people used our platform to generate success.

Remy Tennant, the head of product and marketing for DatelD, wanted to understand his audience better, increase brand awareness and generate more leads. He decided to use one of the best survey tools, LeadQuizzes, to create a quiz titled “Find Your Dating App.” Quiz takers answered 15 quick demographic questions and opted in with their email addresses to receive the results. The answer they got included a compelling offer to sign up for a free trial. 

The result? DatelD generated over 500 monthly leads. 35% of those people decided to take the free trial, and 40% of them became paid customers.  

Another standout success comes from the e-commerce space. GothRider created a quiz lead magnet on famous motorcycle riders and promoted it through a video ad on Facebook. After completing the quiz, participants were offered special deals, such as free shipping or product discounts. This strategy resulted in over 75,000 leads!

LeadQuizzes ease of use

Users love the simplicity of the quiz creation process, saying it resembles a game. With our intuitive user interface and AI quiz generator, you can create and launch quizzes in a few seconds.

To make the form designing even simpler, we provide a variety of ready-made templates that you can use right away or customize to meet your needs. Our rich template library includes:

• Order form template
• Online registration form template
• Lead generation form templates
• Job application form template

… and many more! We have over 75 pre-made templates for different use cases to help you create online forms, surveys and quizzes in a breeze.

LeadQuizzes support quality

LeadQuizzes provides multiple customer support options to help users navigate the platform and address any issues they may encounter.

• Knowledge base: This resource includes articles, guides and FAQs to help users troubleshoot common problems.
• Live chat support: Users can access live chat support for immediate assistance during business hours.
• Email support: For inquiries that do not require urgent attention, customers can submit support tickets via email.
• Onboarding assistance: New users receive onboarding resources that guide them through the initial setup process.

LeadQuizzes security aspects

LeadQuizzes complies with the General Data Protection Regulation (GDPR), a rigorous EU data protection law. This commitment reflects LeadQuizzes’ dedication to user privacy and implements essential measures to safeguard personal data.

Additionally, you can incorporate your own custom privacy policy while using LeadQuizzes, ensuring that your data handling practices align with your organization’s standards and legal obligations.

LeadQuizzes pricing review

LeadQuizzes provides a 14-day free trial with full feature access.

When your trial period comes to an end, you can choose one of the three pricing tiers:

• Starter Plan: $37 per month with one website account and up to 2,500 responses per month
• Pro Plan: $74 per month with custom branding and A/B testing capabilities
• Premium Plan: $186 per month with 15,000 responses per month, email lead results and UTM web tracking

The prices above include an annual discount and a 30-day money-back guarantee.

LeadQuizzes vs Jotform review: Comparison table

Conclusion

Jotform is a good choice for users who need a versatile, easy-to-use form builder with a wide range of features, including customizable templates, diverse form fields and payment processing. However, whether Jotform is the right tool ultimately depends on your needs, budget and desired level of customization.

For those who prioritize lead generation and data collection through quizzes or interactive forms, LeadQuizzes could be a better option. With its focus on capturing qualified leads and providing detailed analytics, LeadQuizzes is ideal for marketers, entrepreneurs, and anyone looking to increase conversion rates through engaging quizzes and surveys.

If you’re primarily focused on generating actionable insights and improving lead capture, give LeadQuizzes a try. Sign up for a 14-day free trial and explore its unlimited features.

FAQs

How trustworthy is Jotform?

Jotform prioritizes security with features like encrypted forms and compliance with HIPPA regulations, which is crucial for handling sensitive patient data.

Jotform has received positive feedback from a large user base on platforms like Trustpilot and TechRadar, indicating that many organizations trust it for their data collection needs. 

However, some users have reported occasional issues, such as losing work if not saved properly or challenges with specific functionalities like image uploads.

Is Jotform legal?

While Jotform is a legitimate platform for creating robust forms, it has occasionally been used by scammers for various fraudulent activities.

Jotform encourages users to report any potentially fraudulent forms they encounter.

Is Jotform really free?

Jotform offers a free plan, giving users access to some of its features without any cost. However, the free version has some limitations:

• Users can have up to 5 active forms at any given time.
• They can receive up to 100 submissions per month across all forms.
• Payment submissions are restricted to 10 per month.

Is Jotform safe with Social Security Number?

Jotform can be used to collect Social Security Numbers (SSN), but there are important security measures and compliance requirements users must follow to ensure safety and legality, including:

• SSL encryption: Users should send all forms over a secure SSL connection to protect data in transit.
• Form encryption: To ensure that data is securely stored and only accessible by authorized parties, users are encouraged to enable form encryption.
• Compliance and regulations: Users are solely responsible for ensuring compliance with regulations, such as GDPR and CCPA, if applicable.
• Terms of use: Jotform allows the collection of SSNs but prohibits the collection of other types of sensitive information such as credit card numbers and login credentials. Failure to comply with these terms can lead to account suspension.